Terms and Conditions

  1. We Deliver to Gurgaon and particular parts in Delhi only.
  2. If you want  to cancel your order , we ensure you full refund of your amount without any kind of deduction you can cancel your order by calling us on  +91 124 6990009     (9 am to 10.00 pm only) or email at  info@cakesisland.com  (Please intimate us at least 24 hours before the requested delivery time. After that no order will be cancelled else we shall take the order as to be delivered)
  3. The delivery exactly on time is very difficult.  Your order may deliver 30-50 minutes later or sooner of requested time.
  4. For normal delivery (10 am  to 9 pm) please place the order at least 3 to 4 hours before the delivery timings
  5. for same day mid night delivery please place the order before 5 pm .if the order will placed after 5pm for same day midnight delivery order may be cancelled without prior intimation
  6. We donot accept the order for same day normal delivery after 6.00 pm
  7. We are not responsible for Non Delivery of Item caused due to Natural Calamities such as rain, earth quake, flood & storm etc.
  8. Before delivery we take appointment over phone, so the receiver must be there at the time of delivery, if the receiver is not available at the time of delivery we consider order to be delivered.
  9. In case your order will not deliver in any public holiday or by any local restriction, your order will deliver in next working day.
  10. Customer should provide us the accurate delivery address and phone number of receiver so that order may reach at accurate address and on exact time we shall not be responsible for delay or non delivery occur due to wrong address and phone number.
  11. Cakes design and flowers arrangement may be differ from image shown on the website but we do our best to meet exact as shown on website
  12. If the delivery does not reach the given address on requested date because no fault of yours, we will refund you total amount without any deduction or deliver the order next day with your consent. You will not be liable to claim anything else than the amount spent by you.
  13. Cakesisland.com retains the right to reject any order unconditionally
  14. Any claims are subject to the jurisdiction of Court at New Delhi, India only.