What are the modes of Payment available?

We accept all VISA / MASTER CARD / DINERS. We also accept debit cards of more than 65 Indian banks and more than 10 net banking options are there.



What happen if Cake Melts?

Dear Customer we take full precautions to deliver Cakes properly in Good Condition, but many a time these problems occur due to Heat, Higher temperature, Traffic, Change of address by the recipient etc. We do not take or Guarantee for such mentioned or any other case caused.



What about product freshness for same day?

As we have our own manufacturing unit thats why we offer fresh and soft products for all deliveries.



Is the order deliver at specific delivery time?

You can select any of the time slot available in detail form and we will try to deliver in the requested time slot .We do guarantee delivery of your order on your requested date but do not guarantee the time always.



What happen if the order is not delivered on specific date?

As per our refund policy we will refund your total amount without any deduction if the order is not delivered on requested date but we are not responsible for Non Delivery of Item caused due to Natural Calamities.



Will the Product look same as Shown on the Picture?

Flowers and Cake images shown on the website are indicative, original product may be differ from image shown on website but we try to make it better than shown.



Is the delivery possible on holidays?

Yes, we deliver on holidays  also but there may be some exceptions.


Do you deliver in Midnight also?

Yes we deliver in midnight also but please call us on +91 9999030323 before ordering as prior intimation is required for mid night delivery and we charged Rs 250.00 extra for mid night delivery.


Will I get confirmation call after delivery?

You will be confirmed by email or by phone call also on behalf of cakesisland.com after your order will deliver.


Can I send personal message along with order?

Yes, you can send your personal message along with your order by typing it in the Message box in the checkout form.


Is it safe to use Credit Card Online?

Our Payment gateway is consisting of SSL (secure socket layer) technology. Even we do not get card number, bank details etc. Thats why using credit card online is very much secured.



Are there any extra charges involved other than mentioned on website?

No There is no any extra charges except the mentioned prices along with the items.  These are the final prices.



If I wants to change my order information?

If you want to change your order information you can contact us at 09999030323 or mail us at info@cakesisland.com. Please note that no order information will be changed on delivery date.



If I want to cancel my order?

If you wish to cancel your order you can cancel it before 24 hours of requested delivery time after that no cancellation will be entertained.